THE FINE PRINT

Panther Creek Cellars Wine Club Policies

Billing Information:  By signing below you agree to join The Panther Creek Wine Club, acknowledge that you are at least 21 years of age, and also acknowledge your credit card will be billed two to three times per year just prior to receiving your wine.  We bill the last week of the month prior to the shipment. 

Account Changes:  Please notify our Tasting Room Manager of address, email, telephone, and/or credit card changes at least two weeks prior to next scheduled shipment date.  We cannot make changes to your account once a shipment is in process.

Shipping:  Federal law requires that someone 21 or older be physically present to sign for the wine at time of delivery.  Extreme heat or cold can compromise wine.  We are very diligent in monitoring temperatures, however, in the event of extreme weather conditions, please notify Panther Creek Cellars so that we may hold your shipment until weather is favorable.  We can only ship wine to states where legal.  Club members are responsible for additional shipping charges incurred due to misdirected or returned shipments.  A $10 redirect fee will be applied if an address is changed en route, and reshipping fees apply if necessary. 

Cancellation:  Membership may be cancelled at any time after 12 months of membership.  Early termination may incur a $100 cancellation fee.  Cancellation must be submitted in writing to info@panthercreekcellars.com at least 30 days prior to next shipment.  We cannot cancel your membership once a shipment is in process.

Other:  Sales and excise tax will be charged to your card when shipped to states that assess it.  Federal law requires that wine shipments sent directly to consumers be signed for by an adult 21 years of age or older. 

By signing up for The Panther Creek Club, you acknowledge that you have read and agree to the policies stated above.  If you require assistance, please contact our Tasting Room Manager at 503.472.8080 or info@panthercreekcellars.com.